Premier Business Phone Solutions Provider specializing in Hosted PBX (VoIP)
Simplicity specializes in the design and delivery of Hosted PBX Solutions (VoIP) for businesses. Our objective is to understand your business and implement the best solution to maximize your overall operation and minimize your expenses. Our management team has over 75 years of telecom experience and with the creation of Simplicity we take customer service and service delivery to a higher level that our competitors can't match.
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Interview Q&A
How long have you been in business?
Simplicity VoIP is a new company based on over 75 years of industry (telecom) experience by our management team!
What is your primary product or service?
Simplicity specializes in the design and delivery of Hosted PBX Solutions (VoIP) for businesses. Our objective is to understand your business and implement the best solution to maximize your overall operation and minimize your expenses. We created Simplicity VoIP because we wanted to take customer service and service delivery to a higher level than our competitors - and we have.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Comtel Communications, parent company of Simplicity VoIP, has been providing telecom services to businesses in the mid-Atlantic since 1991. We now provide hosted business phone systems as part of our portfolio of services.
How do you differentiate yourself from other businesses in your category and area?
Our customers will be hard pressed to find better pricing and better customer service with any other provider. In fact, many of our customers have moved from other providers based on our reputation as a premier service provider, and they have become very loyal to Simplicity VoIP.
How many locations do you have and do you have plans to expand?
Our headquarters in in Richmond, Virginia, with satellite offices in Virginia Beach and Northern Virginia.
Provide detailed directions to your location
We are located at 1129 Gaskins Road (near the intersection of Gaskins and Patterson Avenue) in the Gaskins Professional Building we just purchased and rennovated.
What type of payments do you accept?
Cash, check, and credit card, as well as direct bank withdrawls.
Which areas do you service?
Richmond, central Virginia, and across the mid-Atlantic.
Who owns your company or runs daily operations?
Mr. Ben Humphreys
What are your hours of operation?
We are open 8:30am to 5:00pm Monday through Friday. We offer customer service 24/7.
What is the best compliment anyone can give you?
Anyone can provide a business with a phone system, but no one can top us in customer service, responsiveness and knowledge.
What is your favorite quote or Bible verse?
Do unto others as you would have them do unto you.
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